TGI Cultural Competence Training

Building Bridges to Affirming Healthcare for All

This training aims to deliver an evidence-based, gender-affirming care training program that will equip your staff and contractors with essential skills to provide compassionate, affirming, and culturally competent care to gender-diverse and intersex individuals. This training will fulfill California Department of Health Care Services (DHCS) requirements under Senate Bill (SB) 923, equipping staff with the knowledge and skills necessary to provide culturally competent, affirming care to transgender, gender-diverse, and intersex (TGI) participants.

Senate Bill 923 (SB 923) requires California healthcare providers to complete cultural competency training to deliver inclusive, affirming care for transgender, gender-diverse, and intersex (TGI) individuals. Mandated by the Department of Health Care Services (DHCS), this training focuses on effective communication, affirming language, and addressing systemic barriers to improve health outcomes for TGI individuals. By meeting SB 923 standards, providers enhance care quality while ensuring legal compliance.

Why Is This Important?

Providing affirming, culturally competent care is essential for addressing the unique challenges faced by transgender, gender-diverse, and intersex (TGI) individuals. TGI communities experience significant health disparities, including limited access to knowledgeable providers, higher rates of mental health concerns, and systemic barriers to care. This training equips participants with the tools to create safer, more inclusive environments, fostering trust and improving outcomes for TGI individuals. It also ensures compliance with SB 923, helping organizations align with state standards while advancing equity and inclusion in healthcare. By prioritizing this training, providers can make a meaningful impact in reducing disparities and enhancing the quality of care.

Who Is This Training For?

This training is designed for healthcare providers, staff, and contractors committed to delivering affirming, culturally competent care for transgender, gender-diverse, and intersex (TGI) individuals. It is particularly valuable for those working in settings impacted by Senate Bill 923, including state-funded healthcare programs. Ideal participants include mental health professionals, medical staff, case managers, administrators, and anyone involved in the care and support of TGI communities. Whether you are building foundational knowledge or deepening your expertise, this training provides essential skills to improve care quality and foster inclusive environments.

What You’ll Learn
  • Core concepts of cultural competency and gender diversity.
  • Effective communication strategies, including affirming language and pronouns.
  • Trauma-informed care approaches tailored to TGI individuals.
  • Addressing systemic health inequities and barriers to care.
  • Supporting specific subpopulations, such as elderly, neurodiverse, and non-binary individuals.
Training Highlights
  • Flexible Structure: Two in-depth 2-hour sessions to build foundational knowledge and deepen understanding.
  • Practical Application: Downloadable guides, checklists, and tools to enhance care practices.
  • Recognition of Achievement: Certificates of completion upon successful participation.
  • Professional Development: Opportunity to earn APA-approved Continuing Education credits.

Get Started

Contact us for availability and booking information.

Shawn V. Giammattei, PhD

For those who don’t know me, I am a licensed psychologist in Northern California, a member of the transgender community, and a WPATH certified mentor who is dedicated to helping therapists provide gender affirmative care to transgender, nonbinary, gender-expansive (trans) clients and their families across the life span, and build gender-affirming practices while navigating the quickly changing world of transgender health so that your clients and their families can build stronger connections, live with authenticity, and receive the care they need.

Read more >>